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Guest Info


Payment on the website is for securing the reservation, payment is due upon arrival at the hotel.

At the end of the booking process, a message will appear: “Your order has been confirmed. A pleasant vacation.” And you will send a message to the email where you entered to place the order.

The email may have accidentally reached the “spam” or “spam” box. Another possibility is that you mistyped your email address. You can call +972-4-6816001 and we will help you.

The reservation is allowed from the age of 18 and with a credit card in his name.


The meals are according to the basis of the accommodation at the time of booking a room. Breakfast/half board.

Breakfast:07:00-10:00. Afternoon: 13:00-14:30. Evening: 18:30-20:30. Reservations for dinner can only be arranged for more than 6 guests).

When booking your vacation under the “Special Notes” section, you can indicate your request for vegetarian or vegan meals. The above is a request.

Yes, you can take special notes on the order page, and also allow a conversation with the Kitchen staff  team.

Resident: 155 NIS for an adult and 80 NIS for a child. Please inform the reservations department at +972-4-6816001 or go to the reception. Prices may vary depending on the period.

שעות פעילות

ראשון: 6:00-22:00.

שני 6:00-20:30, 20:30-22:00 גברים בלבד.

שלישי: 6:00-20:00.

רביעי: 6:00-20:30, 20:30-22:00 נשים בלבד.

חמישי: 6:00-22:00.

שישי: 6:00-17:00.

שבת: 8:00-17:00.

א-ה מ 6:00-22:00.

שישי+שבת: 8:00-17:00.

א-ה: 9:00-19:00.

שישי+שבת: 9:00-18:00.

Arrival & Departure

Sunday-Friday, starting at 15:00.

Sunday – Friday until 11:00.

Half an hour after Shabbat ends and following the hotel’s policy.

Until 14:00.

Guests who request a late departure on Saturday/holiday will pay an extra price by arrangement with the reservations department reception.

155 ₪ עבור מבוגר, וילד 80 ₪. יש לעדכן את מחלקת ההזמנות בטלפון 04-6816001 או לגשת אל הקבלה. המחירים עשויים להשתנות בתאם לתקופה.


Children: Those who are between 2-12 years old will be considered only and will be charged according to the hotel’s price list. Infant A: Those up to the age of 2 (2 years) will be charged for the baby’s insurance, and will be charged a fee of 55 NIS per night.

Yes, the amount of people in the room is fixed for insurance reasons and therefore, up to three people are allowed in the room.

Some rooms have balconies, there is an option to request a balcony, but this is subject to availability.

TV with satellite channels, safe coffee maker Designed bathrooms Air conditioning.

Yes, the hotel has elevators, except for the premium rooms and the garden suite which are on the ground floors.

No, smoking is not allowed on the hotel grounds except where permitted.


The hotel is kosher under the supervision of the Rabbinate of Kiryat ShmonaView the certificate.

Yes, for regulation please go to the reception to get the key.

No, animals are not allowed in the hotel.

Hotel Facilities

You can enjoy an indoor swimming pool, a dry sauna, a gym, a basketball hall, a squash hall, and an outdoor summer pool (in season). Spa (entrance fee)Public Jacuzzi, Turkish bath, dry and wet sauna, refreshment areas. Lobby. The hotel’s restaurant, café bar. Games (in the holiday season). Halls and conferences of every kind. Sea tourand trainingson the hotel grounds.

Yes, hotel guests receive back-up when presenting the room card.

Information about the attractions can be found on This page

Vacation reservations for groups and fun days for companies and organizations can be booked by phone at the reservation center: 
+972-4-6816000. More info on  This page.

The largest Fiorina Spa in Galilee offers ten treatment rooms and a variety of treatments. Visit Spa page.

Yes, entrance to the spa facilities for hotel guests costs 60 NIS per guest per day.

Yes, entrance to the spa facilities for guests who are not staying at the hotel costs NIS 100 per guest per day.

Yes, entrance to the spa facilities for residents of the area costs NIS 75 (a resident’s certificate must be presented).

For hotel guests, admission is free.

For guests who are not staying at the hotel, the entrance fee is 100 NIS per person.