Skip to Main Content Enable / Disable keyboard navigation (ENTER key) Book Online Accessible Menu Accessibility panel Reset accessibility Sitemap Accessibility statement

This website uses cookies and similar technologies (collectively: cookies). We use functional, analytical and tracking cookies. For more information about the cookies we use, by using this website, you agree to our privacy policy.

modify/cancel an existing reservation

Cancellation Policy

Cancellation Policy for Hagoshrim Hotel in Nature

Regular Season:
Cancellation of accommodation bookings and other services ordered by the customer will be subject to the provisions of the Consumer Protection Law, 5741-1981, including its associated regulations, provided that the customer has made the booking via the website’s reservation system and has received confirmation of the transaction terms.

Cancellation Procedure:
Cancellation of a reservation will be governed by the provisions of the Consumer Protection Law and its regulations. Customers may cancel their reservation by contacting the hotel through one of the following methods:

  1. In-person: By notifying the reception desk at the hotel.
  2. By phone: Call +972-4-6816000.
  3. By registered mail: Addressed to Hagoshrim Hotel in Nature, Kibbutz Hagoshrim, Upper Galilee, Postal Code 12225.
  4. By email: Send an email to reservation@hagoshrim-hotel.co.il.
  5. By fax: Fax to +972-4-6816002.
  6. Online: Through the hotel’s website at https://www.hagoshrim-hotel.co.il.

The cancellation notice must include the customer’s name, ID number, and additional identifying details.

Cancellation Terms:

  1. From confirmation of booking up to 7 business days before the date of stay: A cancellation fee of 5% of the total booking value or 100 ILS per room, whichever is lower, will apply.
  2. From 7 business days to 48 hours before the date of stay: A cancellation fee of 50% of the total booking value will apply.
  3. Within 48 hours before the date of stay: A cancellation fee of 100% of the total booking value will apply.

The hotel reserves the right to charge the cancellation fees using the credit card provided when booking or by any other method that is deemed appropriate.


Peak Season (July, August, and Israeli Holidays):

  1. Cancellation up to 21 days before arrival: Cancellation is subject to a fee of 150 ILS per room.
  2. Cancellation 21–14 days before arrival: A cancellation fee of 50% of the total booking value will apply.
  3. Cancellation 14 days or less before arrival (including the arrival date): A cancellation fee of 100% of the total booking value will apply.

The hotel reserves the right to charge the cancellation fees using the credit card provided when booking or by any other method deemed appropriate.